Privacy Policy

Effective Date: October 24, 2025

Welcome to medicube.us (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and the rights you have, including under the GDPR (EU/UK) and CCPA/CPRA (California, USA).

Information We Collect

• Contact & Account Data: name, email, shipping/billing address, phone.
• Order & Payment Data: products purchased, order totals, payment method (payments are processed by secure third-party gateways; we do not store full card numbers).
• Device & Usage Data: IP address, browser type, pages visited, cookies, approximate location for fraud prevention and analytics.
• Marketing Preferences: opt-ins to email/SMS, your consent records.

How We Use Your Information

• To process and deliver orders, provide customer support, and honor warranties.
• To personalize your experience, recommend products, and improve our website.
• To send service and marketing communications (you can opt out anytime).
• To prevent fraud, secure our services, and comply with legal obligations.

Sharing Your Information

We share data with trusted providers only as needed: payment processors, fulfillment and logistics partners, fraud prevention, analytics, and marketing platforms. We do not sell your personal information.

International Transfers

Your data may be processed outside your country (including the US and EU). We implement safeguards such as SCCs and industry-standard security to protect transferred data.

Your Rights

• EU/UK (GDPR): access, rectification, erasure, restriction, portability, and objection. You may also withdraw consent.
• California (CCPA/CPRA): right to know, delete, correct, and opt out of certain data sharing. We honor “Do Not Sell or Share” requests.

To exercise rights or make a privacy request, contact us at hello@medicube.us. We may need to verify your identity. Authorized agent requests are accepted as permitted by law.

Data Retention & Security

We keep personal data only as long as necessary for the purposes above and legal requirements. We use administrative, technical, and physical safeguards designed to protect your information.

Cookies & Tracking

We use cookies and similar technologies for essential site functions, analytics, and marketing. See our Cookie Policy for details and opt-out choices.

Children

Our services are not intended for children under 13 (or the age of consent in your region). We do not knowingly collect data from children.

Contact Us

Email: hello@medicube.us
Phone: 2147912024
Address: 41 Greenfield, Irvine, CA 92614

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.